Cloud PBX
IP extensions, IVR, queues, recordings, reports, API, and high availability.
Cloud PBX ⬢ Contact Center ⬢ AI ⬢ Cloud
Intelligent communication for growing businesses.
IP telephony, call center, WhatsApp, dashboards, integrations, Microsoft Teams, and national cloud infrastructure in a complete platform.
12+ years
450+ companies
350+ servers
Own infrastructureNational cloud
High availabilityHot standby and DR
Compliance & SecurityControl and safety
Specialized supportLanSip technical team
Our Solutions
A complete platform for corporate communication.
Designed for operations that require stability, visibility, and integration.
Call Center
Operation with queues, agents, codes, dashboards, and real-time supervision.
WhatsApp & Chat
Multichannel support, automation, tags, funnel, webhooks, and bots.
Conversational AI
Transcription, summary, analysis, voicebots, chatbots, and support automation.
Microsoft Teams
Call integration, presence, contacts, and unified communication.
Cloud & Security
Dedicated servers, backup, VPN, encryption, and national datacenters.
Distributed Infrastructure
High availability and business continuity.
Architecture with primary datacenter, disaster recovery site, backups, and smart routing to keep communication active.
Distributed Topology: Redundant datacenters with active synchronization and dynamic connection routing.
High-Performance Virtualization: Isolated virtual servers in redundant processing clusters.
Disaster Recovery (DR): Geographically isolated failover site for business continuity.
Automated Backup: Automated backup policies, secure and encrypted retention in multiple datacenters.
Features: Advanced multilevel IVR, queue management, call recording, and dynamic routing.
Softphone: Full mobility with extensions on PC and mobile, video calls, corporate chat, and presence.
Artificial Intelligence: Automated transcription and summaries of meetings and calls for quality control.
Operational Reports: Complete call detail records (CDR) with statistical reports and daily call volumes.
Cloud PBX
Corporate PBX System
Multilevel IVR, queues, recordings, softphone, dashboards, reports, Teams, and mobility for modern teams.
Call Center & Operations
Agent Panel.
Interface designed for high performance, pause control, campaign dialer, and queue supervision.
Agent Panel: Unified console for service, call history, and multichannel integration.
Pause Control: Accurately manage operator breaks (reasons, times, and duration) for team optimization.
Supervisor Panel: Supervisor view for monitoring service SLA and active agent status.
Monitor: Real-time tracking of queue status, wait times, and active agents.
Operations: Dynamic reports and total control over active calls, service level (SLA), and overall team productivity.
Campaigns: Management and monitoring of inbound and outbound campaigns with detailed conversion metrics.
NPS: Real-time customer satisfaction assessment through integrated post-service surveys.
Call Center & Operations
Supervisor Panel.
Real-time tracking, call management, call auditing, campaign metrics, and quality indicators.
Call Center & Operations
Custom Dashboards
Create and manage custom panels to track the most important metrics for your business in real time.
Queue Dash: Real-time tracking panel for call queues, with average wait times and service levels.
Detailed Queue Dash: Consolidated view of volume, abandonment, and agent performance per service queue.
NPS Dash: Customer satisfaction metrics (Net Promoter Score) generated from post-service surveys.
Calls: History and full details of answered and abandoned calls, average times, and service level (SLA).
Sessions: Detailed analysis of active call sessions, conferences, and connections registered on the server.
Telemetry: Infrastructure indicators and network performance, monitoring operational stability in real time.
Call Center & Operations
Custom Reports
Generate flexible reports on demand and track the full performance and telemetry of your contact center.
WhatsApp & Conversational AI
Messaging, Bots, and Intelligence
Official integration with the WhatsApp API, smart chatbots driven by Artificial Intelligence, and flexible connections via APIs and webhooks.
AI Dashboard: Tracking AI metrics, sentiment analysis, summaries, and telemetry of intelligent interactions.
Multichannel Chat: Unified console for chat support, queue-based conversation routing, chat history, and tag controls.
AI Chatbot: Conversation automation powered by conversational AI, custom flows, and seamless human agent handover.
Voice on WhatsApp: Support for voice calls directly via WhatsApp, fully integrated with your service queues and system.
Open APIs: Open APIs and robust webhooks to connect telephony, WhatsApp, and AI to CRMs, ERPs, and other software.
WABA Templates: Bulk broadcasting and approval of official message templates (WABA) for notifications and active alerts.
Plans & Pricing
Our Plan Options
Scalable solutions designed to meet your company's infrastructure, telephony, and support needs.
VPS Servers
Starting at
R$ 650.00
/mo
R$ 650.00
/mo
- National Datacenter TIER3
- Dedicated Resources
- Advanced DDoS Protection
- Daily Automatic Backup
- Fixed Public IP
- 24/7 Technical Support
- 24/7 Monitoring
- 99.9% Availability (SLA)
- Custom Scalability
- Performance Optimization
- Root access
- Isolated environment
PBX Cloud
Starting at
R$ 750.00
/mo
R$ 750.00
/mo
- 15 IP Extensions
- Use your own voice carrier
- IVR & Call Queues
- Call Recording
- Call transcription
- Dashboard and Reports
- Connection APIs
- Smartphone Softphone App
- Desktop Softphone App
- 99% Availability (SLA)
Call Center
Starting at
R$ 750.00
/mo
R$ 750.00
/mo
- 15 Agents Included
- WebPhone App
- Agent & Supervisor Panel
- Pause Control and History
- Campaign Auto-Dialer
- Real-Time Monitoring
- Service Level (SLA) Metrics
- Integration with Existing Systems
- Connection APIs
- 99% Availability (SLA)
Messaging Chat
Starting at
R$ 750.00
/mo
R$ 750.00
/mo
- 15 Agents Included
- Official WhatsApp API (WABA)
- Multichannel Support
- Active Message Broadcasting
- WhatsApp VoIP Support
- Integrated Artificial Intelligence
- Customer Sentiment
- Conversation Summaries
- Trend Analysis
- Connection APIs
- 99% Availability (SLA)
Ready to transform your communication?
Speak with a LanSip specialist.
Support: +55 (41) 3387-8777 ⬢ Sales: +55 (41) 3166-8000